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TERMS OF SERVICE

Last Updated: July 17, 2026

Welcome to Veluxa Perfumes (the "Site"). This website is operated by Veluxa Perfumes. Throughout the site, the terms “we”, “us” and “our” refer to Veluxa Perfumes. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

SECTION 1 - PRODUCT DISCLAIMERS & SAFETY

1.1 Allergy & Skin Sensitivity Warning

Our products contain fragrances, essential oils, and alcohol-based ingredients that may cause skin irritation or allergic reactions in sensitive individuals.

• You agree to review the full ingredient list provided on the product packaging prior to use.

• We strongly recommend performing a 24-hour patch test on a small, discreet area of skin before full application.

• If irritation, redness, rash, or burning occurs, discontinue use immediately and consult a medical professional.

• Veluxa Perfumes is not liable for any adverse health effects, allergic reactions, or skin sensitivities resulting from the use or misuse of our products.

1.2 Flammability & Safe Storage

Perfumes and colognes contain high percentages of alcohol and are classified as flammable liquids.

• Keep products away from open flames, sparks, extreme heat, and direct sunlight.

• Do not spray near open flames or while smoking.

• Keep out of reach of children and pets.

• By purchasing, you assume all responsibility for the safe handling and storage of the product once it is delivered.

1.3 Subjective Nature of Scent

You acknowledge that the perception of scent is entirely subjective. Factors such as individual body chemistry, diet, hormones, and climate can alter how a fragrance smells and how long it lasts on the skin. We do not guarantee that a fragrance will smell identical to a previous batch, a retail tester, or a customer's expectation.

SECTION 2 - ACCURACY OF PRODUCT DEPICTIONS

2.1 Visuals & Packaging

We make every effort to display the colors, bottle designs, and packaging of our products as accurately as possible. However, we cannot guarantee that your computer or mobile screen’s display of any color will be 100% accurate.

2.2 Formula Changes

Brand manufacturers frequently reformulate fragrance juices or update packaging designs without prior notice. We strive to keep product descriptions accurate, but we are not responsible if a manufacturer alters a fragrance formula or bottle design from its original release.

SECTION 3 - SHIPPING & HAZARDOUS MATERIALS (HAZMAT)

3.1 Ground Shipping Only

Due to the alcohol content in perfumes, they are legally classified as hazardous materials (Hazmat) by shipping authorities (including USPS, FedEx, and UPS). Consequently, domestic shipments may be restricted to Ground Shipping only and are ineligible for overnight or air transit. Expect slightly longer delivery windows due to these regulations.

3.2 International Shipping & Customs

If international shipping is available, the buyer is solely responsible for ensuring the product can legally enter the destination country.

• The buyer is responsible for all import duties, taxes, customs clearances, and brokerage fees.

• We are not liable for packages seized, delayed, destroyed, or returned by customs officials.

3.3 Transfer of Risk

Once a package is handed over to the shipping carrier, risk of loss and title for the product passes to you. We are not liable for transit delays, weather disruptions, or carrier delivery errors.

SECTION 4 - RETURNS, REFUNDS, AND DAMAGED GOODS

4.1 Hygiene & Safety Return Restrictions

For hygiene and safety reasons, we cannot accept returns or exchanges on opened, unsealed, or sprayed perfume bottles. Returns are only eligible on completely unused items in their original, factory-sealed cellophane wrapping within [14] days of delivery.

4.2 Damaged or Broken Items

Fragrance bottles are made of glass and can break in transit. If your item arrives broken or leaking:

• You must contact us at juan@veluxaperfumes.com within  48 hours of delivery.

• You must provide clear photographic proof of the damaged bottle and its packaging.

• Eligible damaged items will be replaced or refunded at our discretion.

SECTION 5 - TRADEMARKS & INDEPENDENT RETAILER STATUS

(Note: If you only sell your own original Veluxa Perfumes brand and do not resell designer brands like Chanel or Tom Ford, you can delete this section completely).

5.1 Trademark Disclaimer

Veluxa Perfumes is an independent retailer of genuine fragrances. All product names, logos, and brands are trademarks or registered trademarks of their respective holders.

• Use of these names does not imply any affiliation with, sponsorship by, or endorsement from the trademark owners.

• All original brand names and imagery used on this site are solely for product identification and descriptive purposes.

5.2 Anti-Reselling & Order Limits

Products sold on this Site are intended for personal, non-commercial use only. We reserve the right, at our sole discretion, to limit the quantity of items purchased per person, per household, or per order, and to cancel orders suspected of being placed by unauthorized distributors, wholesalers, or grey-market resellers.

SECTION 6 - ACCURACY OF BILLING & ERRORS

6.1 Pricing & Typographical Errors

In the event that a product is mistakenly listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for the product listed at the incorrect price. We reserve this right regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged, a full refund will be issued.

6.2 Right to Refuse Service

We reserve the right to refuse service to anyone, for any reason, at any time. We may, in our sole discretion, cancel or limit quantities purchased per account or per order.

SECTION 7 - LIMITATION OF LIABILITY

In no case shall Veluxa Perfumes, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind—including, without limitation, lost profits, lost revenue, personal injury, allergic reactions, property damage, or skin irritation—arising from your use of any of our products or services.

SECTION 8 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of florida 

SECTION 9 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

• Business Name: Veluxa Perfumes

• Email: juan@veluxaperfumes.com

• Phone Number: 754-332-9573